FAQs

FREQUENTLY ASKED QUESTIONS

How long will it take to get my order?

  • We start working on your order right away. It takes 1-2 days for us to design your custom socks. Once shipped, you can expect delivery in 1-2 weeks. For international orders, you can expect delivery in 2-3 weeks.

What if I don’t like my custom gear?

  • No worries! Send us an email and we’ll work with you to make it right.

Will just my dog's head be on the socks?

  • Yes! Our designers will make sure the crop everything out to ensure that only your dog's head is on the sock.

What makes a good photo?

  • Photo is taken in a well lit area.

  • Close up. This will allow us to get a good crop of your pets face.

     

  • Avoid overhead or blurry photos.

Can I see my socks before they ship?

  • Unfortunately we do not have a system setup for this. However, if your photo doesn’t meet our quality standards, we’ll reach out to you for a new one. 

Can you do more than just dogs?

  • Absolutely! We can print any living creature on our socks/gear. Got a cat? We can do it. Got a bird? We can do it. Got a tortoise? We can do that, too! Want your favorite person on a sock? Yup, we can help!