FAQs
FREQUENTLY ASKED QUESTIONS
How long will it take to get my order?
- We start working on your order right away. It takes 1-2 days for us to design your custom socks. Once shipped, you can expect delivery in 1-2 weeks. For international orders, you can expect delivery in 2-3 weeks.
What if I don’t like my custom gear?
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No worries! Send us an email and we’ll work with you to make it right.
Will just my dog's head be on the socks?
- Yes! Our designers will make sure the crop everything out to ensure that only your dog's head is on the sock.
What makes a good photo?
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Photo is taken in a well lit area.
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Close up. This will allow us to get a good crop of your pets face.
- Avoid overhead or blurry photos.
Can I see my socks before they ship?
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Unfortunately we do not have a system setup for this. However, if your photo doesn’t meet our quality standards, we’ll reach out to you for a new one.
Can you do more than just dogs?
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Absolutely! We can print any living creature on our socks/gear. Got a cat? We can do it. Got a bird? We can do it. Got a tortoise? We can do that, too! Want your favorite person on a sock? Yup, we can help!